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Technical Support

Neuma offers our customers a fully automated customer tracking and service request management solution. This allows us to track, manage and respond to our customers' problems and feature requests in a timely and efficient manner. Our growing support team treats customers as their top priority. Email is used extensively for interaction with customers. Neuma has one major release of its product each year and supports the last two major releases. Its maintenance package includes free upgrades of the product to help ensure that its customers are able to take advantage of the most current technology. For prompt response from a member of the Neuma Technical Services team, contact: support@neuma.com.